PROFESSIONAL DEVELOPMENT SEMINARS

DATES: January 31-February 04, 2022

DURATION: 5 days, 40 academic hours

SEMINAR OVERVIEW:

  • Formation of a human-centered model of public administration;
  • Innovative model of public service;
  • The way of thinking, methods and tools to stimulate innovation;
  • Methods of generating ideas: practical tools;
  • Development of criteria and evaluation of ideas. Customer journey map: visualization of the user's current and future path. Prototyping;
  • The CPS framework is CREATIVE PROBLEM SOLVING. Criteria for the selection of dominant ideas;
  • Service design as a human-centered approach to creating an optimal user experience;
  • Practical use of design thinking: empathy. Formation of a "persona". Point of view (pov) - the ability to correctly understand what we are solving;
  • Collecting feedback after the pilot launch of the innovation;
  • Analysis of practical cases.

DATES: February 07-11, 2022

DURATION: 5 days, 40 academic hours

SEMINAR OVERVIEW:

  • "Negotiations" and the definition of their dynamic components;
  • Bilateral negotiations; determination of the necessary conditions for effective negotiation in crisis situations;
  • Negotiation and simulation;
  • The role of a mediator in dual negotiation processes;
  • Analysis of practical cases.

DATES: February 14-18, 2022

DURATION: 5 days, 40 academic hours

SEMINAR OVERVIEW:

  • Introduction to Cost-Benefit Analysis in the public sector. Method of public policy analysis;
  • Theoretical and practical overview of Cost-Benefit Analysis;
  • Qualitative analysis of the public expenditure project;
  • Quantitative analysis of the public expenditure project;
  • General principles of cost-benefit analysis. Methods for evaluating the effectiveness of investments. General criteria for the implementation of the public expenditure project;
  • Digital skills;
  • Working with data;
  • Analysis of practical cases.

DATES: February 21-25, 2022

DURATION: 5 days, 40 academic hours

SEMINAR OVERVIEW:

  • Ensuring compliance with legislation in the field of public services;
  • Assessment of the quality of public services;
  • Quality management of public services;
  • Determination of the level of satisfaction of consumers of services;
  • Improving the quality of public services;
  • Proactive approach in the provision of public services;
  • People orientation in the provision of public services;
  • Analysis of practical cases.

DATES: February 28-March 04, 2022

DURATION:  5 days, 40 academic hours

SEMINAR OVERVIEW:

  • Digital transformation within the framework of the national project "Technological Breakthrough through digitalization, science and innovation";
  • Legislation of the Republic of Kazakhstan in the field of digitalization;
  • Business process reengineering;
  • Implementation of the Data Driven Government concept;
  • Working with big data and cloud technologies;
  • Information and cybersecurity;
  • Practical tools for effective work within the framework of digital transformation and digitalization projects;
  • Analysis of practical cases.

DATES: March 28-April 01, 2022

DURATION: 5 days, 40 academic hours

SEMINAR OVERVIEW:

  • Basic steps and principles of data analysis;
  • Procedure for working with information. Description and analysis of preliminary data;
  • Methods and means of visualization and data processing;
  • Visualization of source data;
  • Analysis of graphs and diagrams;
  • Acquaintance and experimentation with the visualization tool (Power BI, State, SPSS, etc.)SEMINARr models of management using BI solutions overview of the use of international satellite technologies statistical practice: statistical branches, methodological materials, examples of publications, information exchange system, regulatory framework in the process of data processing, etc.

DATES: April 11-15, 2022

DURATION: 5 days, 40 academic hours

SEMINAR OVERVIEW:

  • Local interethnic conflicts, subject, role and principles of mediation;
  • Practical technologies for the prevention and regulation of interethnic conflicts;
  • The algorithm of actions in the event of a tense and tense situation in the field of interethnic conflicts;
  • Forms and methods of joint work of local government and self-government bodies with law enforcement agencies and the civil community;
  • Analysis of practical cases.

DATES:  April 25-29, 2022

DURATION:  5 days, 40 academic hours

SEMINAR OVERVIEW:

  • The main aspects and principles of the concept of the "Hearing State";
  • "Hearing State— - a continuous dialogue between the state and society;
  • Effective communication and personality typology;
  • Communication management. Three giants of public speaking: from skill to skill. Parameters of speech technology;
  • Communication barriers and methods of overcoming them;
  • Working with New Media and Social Media in crisis: essence, principles, practical recommendations;
  • Formation of public opinion: modern approaches to working with civil society;
  • Analysis of practical cases.

DATES: May 16-20, 2022

DURATION: 5 days, 40 academic hours

SEMINAR OVERVIEW:

  • The difference between operational and strategic HR management;
  • Strategic HR planning;
  • 3 levels of strategic human resource development;
  • Corporate culture and change management;
  • Performance management;
  • Management of "remuneration”;
  • Current trends in personnel training and development. Key concepts and approaches;
  • Development of a strategy for training and development, diagnosis of needsSEMINARr in training. Design of the learning process, planning and organization;
  • Talent management;
  • Integrated personnel management Information System "E-kyzmet";
  • Analysis of practical cases.

DATES:  May 30-June 03, 2022

DURATION:  5 days, 40 academic hours

SEMINAR OVERVIEW:

  • Methods and tools of regional policy analysis;
  • Features of the development of the economy of cities and regions;
  • Development of the State's regional policy on territorial development planning;
  • Formation of regional policy;
  • New approaches in the territorial development of the country;
  • Analysis of practical cases.

DATES:  June 13-17, 2022

DURATION:  5 days, 40 academic hours

SEMINAR OVERVIEW:

  • The new alphabet in Latin;
  • Spelling rules, spelling norms of the official style;
  • Reading official texts written in Latin;
  • Writing memos, including in Latin;
  • Analysis of practical cases.

DATES: August 22-26, 2022

DURATION: 5 days, 40 academic hours

SEMINAR OVERVIEW:

  • Active acquisition of knowledge, skills and abilities in the field of professional ethics and business image of a civil servant;
  • Practical training sessions where the requirements for public speaking are based on specific practices;
  • Improving the level of personal effectiveness based on foreign and domestic practices;
  • Problems and prospects of ethics and image of a civil servant;
  • Analysis of practical cases.

DATES:  05-09 September 2022

DURATION:  5 days, 40 academic hours

SEMINAR OVERVIEW:

  • Risk management: an overview of the basic concepts. Project risks;
  • Identification and classification of risks;
  • Risk assessment;
  • Risk management strategies;
  • Risk management plan;
  • Risk management system in the organization;
  • Recommendations for a risk manager;
  • Analysis of practical cases.

DATES:  September 19-23, 2022

DURATION:  5 days, 40 academic hours

SEMINAR OVERVIEW:

  • Spatial economics;
  • Methods and tools of regional policy analysis;
  • Features of regional economic development;
  • Development of regional policy on territorial development planning;
  • The main issues of municipal property management of local self-government, the formation of regional policy;
  • New approaches in the territorial development of the country.

DATES: October 03-07, 2022

DURATION: 5 days, 40 academic hours

SEMINAR OVERVIEW:

  • Project management;
  • International experience;
  • Project Management Standards;
  • Project. Program. Briefcase;
  • Organization strategy;
  • Operational activities;
  • Organizational structure;
  • Analysis of practical cases.

DATES:  October 17-21, 2021

DURATION:  5 days, 40 academic hours

SEMINAR OVERVIEW:

  • Anti-corruption policy of the Republic of Kazakhstan;
  • Legislative novelties on combating corruption;
  • Legal basis of anti-corruption compliance;
  • Methodological recommendations on the organization of anti-corruption compliance;
  • Formation of an anti-corruption culture in the organization;
  • Anti-corruption restrictions o analysis of corruption risks;
  • Sources of information for internal analysis of corruption risks;
  • Conflict of interest;
  • Analysis of practical cases.

DATES: November 07-11, 2022

DURATION: 5 days, 40 academic hours

SEMINAR OVERVIEW:

  • Challenges and difficulties faced by female managers in a managerial position;
  • Features of the formation and manifestation of women's leadership qualities in the process of building a vertical career model;
  • Women in Leadership: Maintaining a work-life balance;
  • Tools and technologies for the development of leadership competencies of women managers in the civil service;
  • Influence strategies in the team and organization;
  • Overcoming internal barriers to career and professional development;
  • Working with the principles of profitability;
  • Analysis of practical cases.

DATES: November 21-25, 2022

DURATION: 5 days, 40 academic hours

SEMINAR OVERVIEW:

  • Implementation of project management in the public sector;
  • International experience. Project Management Standards;
  • Regional policy: strong regional instruments;
  • Project management levels: project, program, portfolio;
  • Overview of the concepts of project management and their relationship;
  • People and processes. Competencies of the project manager;
  • Project Limitations;
  • Implementation of public policy through digitalization;
  • New modern trends in public administration.

 

DETAILED INFORMATION

Nazerke Ayazbayeva

A branch of the Academy in the Atyrau region

Head of the Office of development and implementation of educational programs

Tel.: 8 (7122) 51 94 92

 e-mail: n.ayazbayeva@apa.kz

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