On February 21, a seminar on the topic started in the branch: “People first of all: practical tools for improving the quality of public services.”
According to the results of the seminar, participants will acquire professional competencies and the necessary practical knowledge and skills to improve the quality of public services, as well as the following competencies:
— Activity management
– Cooperation and interaction
– Orientation to the consumer of services and providing him with information.
We wish good luck to the seminar participants!