— Why is mediation needed, what is its difference from the court?
— How effectively does mediation work in Kazakhstan?
– What is the role of a mediator in conflict resolution?
The seminar participants received answers to these questions from the director of the representative office of the International Mediation Center in Atyrau region, a professional mediator Mardanova Gulbarshyn Mardanovna.
The seminar participants also listened to lectures on the following topics:
“Mediation as a means of non-violent conflict resolution. Alternative ways to resolve disputes and conflicts”;
“The role of a mediator in bilateral negotiation processes. An algorithm for conducting effective negotiations.”