Today, the branch launched a 5-day seminar on this topic in an online format.
The purpose of the seminar:
to increase the professional competence of civil servants in effective negotiation, behavior skills, ways to prevent conflicts in conflict and crisis situations
How do we build a psychological connection during negotiations?
Professional competencies necessary for negotiations, and how to develop them?
What are the practical tools for effective interaction of civil servants with the public?
Stages of the conflict, how to manage it?
– Mediation, the role of a mediator in bilateral negotiation processes
During the seminar, students will receive answers to these and other questions, master negotiation skills and ways to resolve conflicts.